1. Purpose
This Privacy Policy explains what data may be collected when using Tennoro, how it is used and what rights users have.
By using Tennoro, you accept the practices described in this policy.
2. Data collected
Depending on the features used, Tennoro may collect certain information necessary to operate the service.
This information may include:
- the user’s Discord ID;
- their Discord username;
- roles assigned on the server;
- subscription-related information;
- technical information required for the bot to operate;
- payment data provided by payment processors.
Tennoro does not intentionally collect more information than necessary.
3. Payment data
Payments are handled by secure third-party payment providers.
Tennoro never has access to users’ full card numbers or confidential banking information.
Payment data is processed in accordance with the relevant provider’s policies.
4. Use of data
The data collected may be used to:
- provide access to service features;
- manage subscriptions;
- assign the appropriate Discord roles;
- provide user support;
- improve service features;
- prevent abuse, fraud or unauthorised use.
5. Data retention
Data is retained only for as long as necessary to operate the service or meet applicable legal obligations.
Certain information may be deleted at the user’s request where technically and legally possible.
6. Data sharing
Tennoro does not sell users’ personal data.
Data may only be shared with:
- technical providers required to operate the service;
- payment providers;
- competent authorities where required by law.
7. Security
Tennoro implements reasonable measures to protect information from unauthorised access, loss, alteration or disclosure.
However, no IT system can guarantee absolute security.
8. User rights
Subject to applicable law, users may request:
- access to their data;
- correction of inaccurate data;
- deletion of certain data;
- additional information about its processing.
Requests may be submitted through the contact channels provided by Tennoro.
9. Minors
Tennoro is not intended for people who do not meet the age requirements applicable to Discord use or sports betting activities in their jurisdiction.
10. Third-party services
Tennoro may use third-party services such as Discord, Stripe or other technical providers.
Use of these services is also subject to their own privacy policies and terms of use.
11. Changes to this policy
This Privacy Policy may be amended at any time to reflect changes to the service or legal obligations.
The latest version is always the one published in Tennoro’s official documents.
12. Contact
For any questions about this Privacy Policy or data processing, users may contact Tennoro through the official contact channels provided.